Tell It Like It Is

Tuesday 8 June 2010

False hypevertising - Apple does it again

"iPhone 4. This changes everything. Again."

Thus saith the latest Apple advert email.

It arrived in my usual email program.

That hasn't changed.

It used the standard HTML email format.

That hasn't changed.

It appeared on my 22" LCD monitor.

That hasn't changed, either.

They want me to buy it in Aussie dollars.

I don't think we've changed currency recently, so I don't think that changed either.

In fact, the iPhone 3.1 SDK still works. That ain't changed.

And whilst there are a bunch of new APIs in the iPhone 4 SDK, it's backwards compatible. So not everything's changed - a bunch of things by definition have stayed the same (or else they wouldn't be backwards-compatible now, would they, eh?).

The phone still supports old 2G and GPRS standards. Have those changed?

The brand name is identical to previous versions - Apple.

I could go on all day - for months or years in fact.

In reality, "a lot" has changed, but nothing compared to everything.

So why do they say "This changes everything"?

If it hasn't changed everything, but they claim it has, then what value is their claim?

Hype.

I guess Apple is good at that.

And hey, I personally think it's a pretty good product.

But if I had to choose between a world of hype and imprecision - where you never know exactly what someone means - or a world of joy and clarity - where precision yields certainty and safety - I'd choose the latter.

"Game changing" is a high-hype phrase, but definitely accurate for the iPhone 4.

"Revolutionise your life" - for many people, the iPhone 4 will revolutionise their life. That's another high-hype phrase they could have used that would also fit in the realm of accurate communications.

But they choose to use words so grossly inaccurate that they are practically meaningless : "This changes everything".

Wow.

I'm still on earth, earth still exists, and if I'm not much mistaken, this is still my blog.

A lot ain't changed.

If you want to communicate with me, Apple, I enjoy hype, but only accurate hype.

Of course, the ad wasn't targetting people like me.

But it raises questions.

What kind of society have we become if we can't say what we mean anymore?